Within 3 months after I have bought the laptop, the keyboard decided to start typing on its own. Nope it is not a haunted laptop. Anyway it was sent in for repair. The good folks at the service centre in Bukit Timah replaced a brand new keypad for me and told me that this is a common problem that they are facing. HARDWARE issue. At the back of my mind, I am thinking I am damn suay so let’s make sure that the laptop stays in good condition as long as possible.
|Credits: Daypack backpack|
So I bought a laptop backpack to make sure that I protect the laptop on days when I want to bring it out. I have also make sure that there is an anti-virus software to protect it and use it only on flat clean solid surface! As much as I can be lazy at times, I do not use it on my bed even though I love to nua in bed!
Despite all my attempts on the safety precautions and measures to protect the laptop, it was sent in to the service centre last week. Do note that all these happened within a year after my keypad was replaced. The experience at the service centre wasn’t pleasing as well. I was first told that there is a possibility that my laptop might be reformatted and they requested me to sign a letter of consent which I refused. Mind you, there is no software issue detected at the point of time. Then I was asked to paid $30++ for the repair of software issue. All these happened even before my laptop was examined. Do note, my laptop screen flickered but there is no software issue detected even till now.
I was unhappy about it and I questioned the lady who served me. In the end, she kept mum as she couldn’t answer my questions till another lady attended to me. I was told that the first lady was new and there is no need to make any payment unless a software issue was detected. There were also 2 screws missing from my laptop. I was lagi stunned as I am not a tech savvy person so the last thing I would do is to remove any screw from my laptop.